Please note that shipping may take longer than the usual timeframes with ongoing demand placed on parcel deliveries in NZ. As usual you will receive a tracking number for your order once it has been dispatched.
International Orders and Click and Collect to pick up in store are currently suspended
Updated May 13, 2020
Our delivery rates vary depending on the size and destination of your order. All orders are dispatched ex Auckland.
A minimum flat rate delivery fee applies for all standard sized NZ and Australian orders depending on destination:
- North Island - $7.00
- South Island & Rest of NZ - $8.50
- Australia - $10
You will be informed if additional fees are required for oversized orders.
Orders to United States, Canada, United Kingdom and Ireland will have variable rates for delivery based on amount purchased and this will be indicated at checkout. Delivery fees start at $20. Some heavier items may incur an additional surcharge and you will be informed of this before dispatch.
For other overseas orders you will be notified by email of the custom freight fee for your order. Please note that the freight fee for these orders will be calculated based on weight and insurance fees may be additional. Due to local customs regulations for some products and to minimise the risk of credit card fraud, we may not accept all foreign orders.
Our online system will automatically estimate the delivery fee for you when you check out. If for any reason this is incorrect we will inform you by email before we process your order.
